candle care 101
Our goal is for you to have a wonderful experience and perhaps illicit a beauty memory with
Rural Roots Bliss + Gifts Candles. To make sure you get the most out of our candles we have created a Rural Roots Bliss + Gifts Candle 101! Check our the Dough Bowl Care + Refill Program page for your specialty candle.
First things first. Read the Candle 101 in its entirety. That way you will be ready to apply this knowledge! We have completed extensive testing on the wicks and wax performances to consider all possibilities of failures. Our candles are designed to provide the best outcome for you. It is up to you to follow proper candle care for your specific candle. We are not responsible for failures due to improper lighting/burning and poor candle care.
Trim the wick:
We have 2 types of wick - cut and corkscrew. The twisted corkscrew wick MUST be trimmed. Although it is super cool looking, if you light it you will have a huge flame and the candle is ruined. There is no fixing the candle at this point. You can use a wick trimmer, nail trimmers or a pair of scissors, trim your wick to 3/8"-1/2" (1-1.5 cm) for your initial burn. If you trim it too short your candle will not have enough space to pull up the wax to fuel the flame and it will tunnel burning the wick rather than the wax. The melt pool will not expand as it should. Trim to about 1/4" before lighting your candle every time. This is the optimal height for ensuring an even burn. In addition, trimming your wick will help it stay centered in the candle, preventing an uneven melt and minimizing the risk of cracking the glass. Trim the wick each time you are going to light it! A wick trimmer is our favourite tool as it is simple to use and cuts smoothly across the wick. Check out our Candle Care Kit! It has everything you need to take great care of your candles!
Melt Pool
Did you know that a candle has a memory?
The way in which you first light and burn your soy candle sets the way your candle will continue to burn. The first burn is the most important step in getting full enjoyment from your soy candle! The key is to burn your candle until you create a melt pool. This is when the melted soy wax spans to the edge of the glass holder. This will differ with the dough bowl and specialty candles. If you do not let the soy wax burn to the edge it will create a memory ring wherever it stopped burning. The candle will never burn to the edges and you will end up burning a tunnel down the center of your candle. Our cotton/paper wicks are designed to burn low and slow. It may take up to 4-6 hours in our 12 oz single wicked candles to complete that desired melt pool! With the Dough Bowls, you must trim the wicks a little long - and allow the wax to burn towards the other wicks. Dough Bowls are designed to not reach the edge of the bowl. There will be some wasted wax, but this is done for safety. We have tried and tested all of our candles, they are made to burn a specific way and will complete a melt pool. We are not responsible for poor burning habits that damage the candle.
Make sure you have time to enjoy your candle
Before you light your candle consider how much time you have to enjoy the candle to ensure you will create the proper melt pool. The length of burn time to get to the melt pool stage depends on the size of the candle. We have found that the diameter of the candle glass jar will gauge the amount of time required to achieve the melt pool. For instance, the average 3 inch candle takes about 3 hours to reach a full melt pool. Our single wicked 12 oz candles take 4-6 hours! You must give the candle time to burn. It is easy to spot when a candle is snuffed too soon. Take your time and heed candle safety.
Don’t burn it too long
We test all of our candles and they can burn a long time, but you must keep watch as the glass can get very hot! If the jar gets too hot it can crack or ruin the surface you have the candle set on! Always keep safety in mind with your candle. Never burn your candle right down to the bottom. The heat on the bottom of the glass jar may be too intense and cause breakage.
Burn Time
Burn time is not a scientific measure. It was created by the large candle manufacturers and is not based on science. The candle is weighed before burning, burns an hour then is weighed again. The difference in this finding is then multiplied by the number of ounces. Candle burn time has many factors that alter burn times, drafts, humidity, oils in the candle, the height you allow the flame to burn and many others.
For our single wicked candles can take 4-5 hours.
Watch the botanicals
Some of our candles are topped with botanicals. Botanicals can ignite so its best to watch your candle. If the botanicals ignite, a flame that is too large for the candle may occur. Keep candle safety in mind when burning this type of candle. Remove the botanicals.
Never use water to extinguish a candle!
Candle wax and water do not mix! Ever! If you are unable to blow out your candle, snuff it out with a snuff tool or simply use the candle lid or another item to stop oxygen from feeding the flame. Never use water, as the wax will continue to flow on top of the water and may actually spread any fire or flame. As always use caution with your candle!
Keep your candle away from...
A draft is your candle’s worst enemy. Keep your candle away from ceiling fans, high traffic areas, and vents. Aside from being a safety issue, a moving flame can also cause uneven burning and black soot around the jar. Next, you want to find the perfect surface for burning. The ideal surface is even, heat safe, and out of reach of pets, children and fabrics.
Essential Oil Candles
Essential oil blends are not as strong scent as a fragrance oils. The essential oils need to heat up to have a good hot throw. We create scents that are enjoyable, not overpowering.
All of our unique scent blends are created in studio!
Common safety sense
Extinguish a candle if it repeatedly smokes, flickers, or the flame is too high. Trim the wick if the flame is too high or if it gets smoky or begins to mushroom. If this happens, it’s a good indication that the wick was trimmed too long.
My candle is misbehaving!
When a candle starts to burn down the center it is called tunneling. Any candle regardless of quality and cost can tunnel. So much good wax is wasted as it clings to the side of the jar and then at some point the flame just won’t stay lit. All is not lost! It can be fixed! Warm the top of the candle with a heat gun or hair dryer, remove the excess wax by pouring it out. Even out the wax with a hair dryer or heat gun. We prefer a heat gun, hair dryers tend to spray the wax around! Yuck! We find that if the wax is still warm scooping out the excess wax to just below the wick works great! Then melt the wax in the jar straight across, be sure to fill the hole that has tunnelled. Let it set for 24 hours before relighting. Another cool tip that is fun and very science based, is to wrap the top of the candle with tin foil, light your candle and the flame will burn hotter and brighter, melting the wax to the edge. Trim the wick and enjoy your newly salvaged candle!
It is so satisfying when you are able to save a candle!
What happens if the wick starts to migrate or float off to the side? When the candle wax is melted adjust the wick to the center of the candle.
A wick that floats and touches the glass jar is sure to crack or break the jar or the wax will not melt evenly.
Soot on the glass
Keeping your wicks trimmed and your candles free of debris is the best way to avoid soot and smoke. This is incredibly easy to clean!
Make sure the wick is cool. Use a paper towel and some coconut oil to wipe it clean. Make sure the wax has cooled first! Voila! Usually this soot is created when your wick becomes too long, or you burn your candle for far too long.
Recycle the jar
All of our candle jars are made of glass. You can easily clean out the jars to use them for storing various items. Our lidded candle jars are especially great in the pantry! So how do you get the glass jars clean without playing around with melted wax? Easy! Place the candle jar in the freezer for a few hours. For our new bamboo lidded just turn them upside down on a paper towel and give it a light tap on the counter and it will pop right out. For the metal lidded jar, because there is a small lip you may have to break the wax with a spoon or knife to help it out. Next use hot, soapy water to remove the leftover wax, pop out the wick tab. The labels are easy to remove. Just wet them down and add hot water to the jar. They peel off quite easily. You can then wash the jar by hand or place it in the dishwasher. Another great option is placing the candle jar in a low oven until all the wax melts, pouring it out and popping it into the dishwasher! Don't forget we have Candle Refills and Drop ins available so you can pick a new scent every time or stock up on your favourite!
There you have it! A wonderful jar to fill with pantry items or whatever you wish!
WOODEN DOUGH BOWL CARE AND REFILL INFORMATION
Only Rural Roots Bliss & Gifts Dough Bowls are eligible for refills.
Our Dough Bowls have either a stamp or a warning label with our logo. Either must be visible or a receipt for the dough bowl will also be accepted. Failure to provide these options showing it is our dough bowl, may result in refusal of refill.
CARE OF YOUR DOUGH BOWL
Follow our Candle Care 101 on the website. Follow all safety measures. Cracking and slight staining of wax is possible in all dough bowls, this does not affect the burn quality. Trim wicks at each burn. If your candles has corkscrew wicks they must be trimmed prior to first burn. Burn all wicks at the same time. Stop burning when only 1/2” of wax remains. Do not burn down to the metal wick stabilizer as it will burn the wood and become a fire hazard. *
***Wood is combustible thus, always use caution. There is always a chance of shrinkage and cracking of the dough bowl due to environmental conditions. We are not responsible for leakage, cracking and combustion, and the damages these may cause. Burn at own risk. There is a always a risk of leakage. Burn within sight, away from children, pets and flammable materials. Burn on a level, heat safe and leakage safe surface. Never leave your candle unattended. Never burn the wick down completely. Do not move or touch while burning, wax will be hot. When cleaning do not soak dough bowl in water. Do not leave candle outdoors. If leakage occurs, snuff out flame and allow to cool. Dough bowl can be repaired with glue or wood filler.
Be aware that wood can dry out, crack and cause leaking dependent on environmental factors. We are not responsible for the dough bowl/candle after purchase. Quality care will extend the life of your wooden dough bowl.
CLEAN YOUR DOUGH BOWL
Simply scrape out any leftover wax then use a hair dryer or heat gun to clean the excess wax, wipe with a paper towel. Do not soak the Dough Bowl in water or place it in the freezer or cold space. Humidity and temperature changes will affect the wood causing cracks and leakage.
For refills the Dough Bowl must be clean or there will be a $20 cleaning fee payable at the time of drop off. During refill, some small maintenance on the dough bowl will be completed if we feel it is required. We have the right to refuse any unclean or damaged dough bowl.
DROP OFF DOUGH BOWL TO THE BOUTIQUE
Click on Our Boutique tab for location. Dough Bowls must be received at the Boutique. We will not deliver, pick up or arrange shipping. Dough bowls will not be received at markets. Shipping dough bowls is NOT permitted due to damages that occur during shipping. Candles are not poured onsite, thus this is a drop off and pick up program. Timelines for refill completion and pick up will be discussed upon drop off.
FILL OUT REFILL FORM
The Refill Form must be completed at drop off. Your name, cell and email will be required. You will then choose your scent from our current Studio Collection profiles. We cannot guarantee the availability of your original dough bowl scent. You must choose a scent, we will not choose one for you. Each refill form must be signed by the owner of the candle. Others can pick up your candle if you have added that person and phone number to the form.
PAY FOR THE REFILL ON DROP OFF
Each candle has a number written on the bottom in white paint. If this is missing we will charge a flat rate dependent on bowl size. Refills are priced per ounce. This pricing includes the standard number of wicks per size, wax and scent. If you would like additional wax, wicks or a stronger scent you will be charged accordingly. All refills must be paid for in full at time of drop off. Remember the dough bowl must be cleaned upon drop off or a cleaning fee will be charged.
PICK UP YOUR DOUGH BOWL
You will be notified when your Dough Bowl is ready for pick up. Please wait for notification for pick up. We will notify you when the candle refill is complete and is available for pick up at the boutique. You must provide your name and phone number at time of pick up.
Rural Roots Bliss + Gifts has final decision over refill amounts, pricing of refills and refill program may change without notice, refusal of any refills, the scheduling of timelines, the number of wicks, and amount of scent placed in each candle. Scent may vary depending on climate and pouring conditions. If any cracks or leakage presents itself during refilling, we will repair them as best we can. We do not guarantee any repairs.
Failure to pick up a dough bowl within a 2 week time frame from the notice of pick up will surrender the dough bowl and become the property of Rural Roots Bliss + Gifts.
We are not responsible for failures due to improper lighting/burning, shrinkage/leakage
and poor candle care.
Final sale on all products as outlined on Our Policies page.
No refunds, exchange or returns.
Enjoy your Rural Roots Bliss + Gifts Candle!